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Privacy Policy

Last updated: 10th September 2025

1. Who we are

ProVault (“we”, “our”, “us”) is a digital service in development that will allow users to securely store and share key account and estate information with a chosen nominee.

We are the data controller for personal data collected via this marketing site.

Contact us at:
📧 [email protected]

2. What personal data we collect

We may collect and process:

  • Email address – if you use our “Register Interest” form to hear when we launch.
  • Technical data – such as IP address, browser type, and pages visited (via cookies or analytics, if used).

3. How we use your data

We process your personal data to:

  • Notify you when our product launches (if you’ve registered interest).
  • Respond to enquiries you send us.
  • Improve and secure our website (technical data).

4. Lawful basis for processing

Under the UK GDPR, our lawful basis for collecting and using your personal data is consent.

By submitting your email via our “Register Interest” form, you consent to us contacting you once about our launch (or more often if you clearly opt in to additional updates).

You may withdraw consent at any time by contacting us at [email protected].

5. Register Interest form

When you enter your email address into our “Register Interest” form:

  • We store an encrypted version securely in a cloud‑based database system (currently Neon).
  • We will only use it for the purpose stated at the time you provide it.
  • You will not receive unrelated marketing unless you explicitly opt in.
  • You can unsubscribe at any time via the link in our emails or by contacting us.

6. How long we keep your data

Emails collected for launch notification will be deleted within 24 months after launch, unless you opt in to continue receiving updates.

Technical data is retained only as long as needed for security and analysis purposes.

7. How we store and protect your data

  • Data is stored on secure servers with encryption at rest and in transit.
  • Access is restricted to authorised personnel only.
  • We regularly review our security measures.

8. Sharing your data

We do not sell your personal data. We may share it with:

  • Service providers who process data on our behalf (e.g., email newsletter platforms, website hosting).
  • Authorities, if required by law.

9. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw your consent at any time.
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, contact: [email protected].

10. Cookies & tracking

We use Google Analytics 4 (GA4) to understand how our site is used. GA4 is loaded with Consent Mode v2 and defaults to “denied” for all categories until you choose in the cookie banner. We do not send analytics events until you grant “Analytics” consent.

  • What we collect: high-level usage metrics (e.g., page views). We do not attach personal identifiers.
  • Consent first: GA4 is configured via Consent Mode; no analytics storage occurs before consent.
  • Change your choice: you can update preferences anytime via “Cookie settings” in the footer.

For details, see our How we use your data and Cookies & tracking sections.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new “Last updated” date.